General Questions
What types of tiles do you offer?
We offer a wide range of tiles including ceramic, porcelain, vitrified, mosaic, and natural stone tiles suitable for floors, walls, and outdoor areas.
Do you deliver across India?
Yes, we offer pan-India delivery through trusted logistics partners. Delivery timelines depend on your location and product availability.
Can I order samples before buying?
Absolutely! You can order tile samples to check color, texture, and finish before placing a bulk order.
Installation & Maintenance
Do you provide professional installation services?
Yes, we work with certified installers in major cities. You can book a site visit for measurements and get installation packages.
What adhesive and grout should I use?
Use high-quality adhesives and grout suitable for the tile type and location. Refer to our downloadable installation guides for product recommendations.
How do I maintain and clean tiles?
Use mild, pH-neutral cleaners and avoid acidic or abrasive products. Reseal grout periodically for long-lasting finishes.
Warranty & Claims
What is covered under the warranty?
Manufacturing defects such as warping, uneven surfaces, or glaze issues are covered. Damage from improper installation or wear & tear is not.
How do I file a warranty claim?
Contact our support team with your order number and clear photos of the issue. We will review and respond within 48 working hours.
Returns & Refunds
Can I return tiles if I change my mind?
Yes, unused and unopened boxes can be returned within 14 days. Return shipping charges may apply.
What if tiles arrive damaged?
Report transit damages within 7 days with photos and order details. We will arrange replacements promptly.
Tile Gallery
Explore some popular tile finishes:
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